Plans, limits, and billing
What your plan includes, how limits work, and how to sort out billing.
Plans and limits
Each plan comes with its own set of limits. For the full breakdown of what's included and where the caps sit, see Plans & Limits.
Hit a limit
When you reach a plan limit, the related feature pauses rather than breaking your live funnels. Upgrading your plan lifts the cap right away.
Payment and invoices
You can update your payment method and find past invoices in your workspace billing settings. If a charge failed, updating the card and retrying usually clears it.
Still stuck
For anything a self-serve change can't fix — a refund question, a wrong charge, a plan you can't see — email support@custom.one with your workspace name.