Contact support

Can't find the answer here? Reach a human. We're a small team and we read every message.

Introduction

These docs cover most of what you'll run into. When they don't, there are two fast ways to get a person on it.

How to reach us

Email: write to support@custom.one anytime.
In-app chat: open the chat bubble in the bottom-right corner inside the app.

What to include

The more you give us up front, the faster we fix it.

The link to the quiz or result page you're working on.
What you expected versus what actually happened.
A screenshot or short screen recording if it's visual.
Your browser and whether it happens in another one too.

Tip — A shared link plus one screenshot usually turns a day of back-and-forth into a single reply.