Welcome to Custom One

Get a quick tour of where to find help, how to reach support, and how to ask for features.

Introduction

Our goal is to make Custom One the best app possible for you. This short welcome points you to the spots you'll come back to most — the help menu, support, and feature requests.

Thanks for being here. Here's what you need to know on day one.

How to get help and give feedback

Everything starts from the help section in the bottom-right corner of the app, marked with a ? icon. Open it whenever you're stuck or curious.

Step 1: Click the ? in the bottom-right to open the help section.
Step 2: Browse the docs for written guides and reference material.
Step 3: Chat with the AI agent in the same menu for quick answers in your own words.
Step 4: Contact support directly if you'd rather talk to a human — no question is too small.
Step 5: Send a feature request from the help menu if something you want is missing.

Details

If something's unclear

If anything in the product doesn't make sense, that's on us. Tell us — your feedback is how we fix confusing bits and make the app clearer for everyone.

Feature requests

Don't see something you need? Drop a short feature request. Even one-line ideas help us prioritise what to build next.

Tip — Small questions are welcome. Reach out to support even if it feels minor — it often points us to something worth improving.

Learn more

That's it for the welcome. When you're ready, head to the next tutorial — 1.1 — What Custom One is — to see what the product actually does.

Wishing you great success.