Schedule a delay before sending
Set when your videos go out so they look personal, not automated.
Introduction
When you send videos, there's a gap between when a video is ready and when it actually gets emailed. You can control that gap.
This is useful if you want your send to feel hand-crafted, or if you want to avoid emails going out at odd hours.
How to set a send delay
Pick how long to wait after a video is ready before it's sent.
- Step 1: Open your send settings.
- Step 2: Find the delay option.
- Step 3: Pick a wait time, or leave it on the default of two hours.
- Step 4: Save your settings.
Details
Why add a delay
A delay makes your email look like you took real time to record the video. Sending the second a video is ready can feel robotic.
The default is two hours, which works well for most people.
What "immediately" really means
If you pick immediately, the video still won't land in an inbox right away. Each video is built one at a time for each person, and that takes 10 to 20 minutes per video.
So "immediately" means *as soon as the video is done*, not the second you hit send. We're working on making this faster.
Quiet hours
Emails going out at 3 a.m. look strange and hurt trust. Turn on quiet hours to block sends during times you choose.
- Step 1: Toggle quiet hours on.
- Step 2: Set the start and end time for the quiet window.
- Step 3: Save.
Anything ready during quiet hours waits until the window ends.